Poonawalla Fincorp Limited (PFL), a leading NBFC backed by the Cyrus Poonawalla Group and focused on Consumer and MSME lending, has announced the deployment of four advanced AI-based solutions as part of its enterprise-wide digital transformation strategy. These include one Agentic AI application and three AI-powered systems, aimed at significantly enhancing efficiency, accuracy, and scalability across core functions.

The newly introduced solutions are:

Agentic AI for Data Quality Index (DQI):

This self-driven AI system ensures operational data integrity by aligning internal business requirements with external regulatory standards. It offers features like anomaly detection, context-aware validation, and adaptive logic to maintain compliance and support scalable, audit-ready operations.

AI-Powered Infrastructure Management System:

Designed to support PFL’s branch expansion across Tier 2 and Tier 3 cities, this solution validates regional legal documents such as title deeds and NOCs using multilingual translation and intelligent data extraction. It drastically reduces turnaround time from 2–3 days to under 5 minutes after document upload, enhancing governance and decision-making.

Fin-Bot for Financial Intelligence:

An in-house developed AI solution, Fin-Bot aggregates data from various systems into a central repository, delivering accurate financial analysis and insights. It supports real-time reporting, reduces error risk, and improves turnaround times for financial disclosures, strengthening overall governance.

AI-Driven Invoice Management System:

This system automates the validation and processing of invoices based on company policies and compliance guidelines. Leveraging AI vision and machine learning, it increases accuracy, reduces manual workloads, and accelerates invoice handling, allowing finance teams to focus on strategic tasks.

PFL’s approach integrates AI as a foundational capability rather than a one-time upgrade. The company aims to embed AI across business functions—from risk and compliance to HR, marketing, and audit—making it a core enabler of agility and innovation.

Arvind Kapil, Managing Director & CEO, Poonawalla Fincorp, stated:

“AI is not just a technological enhancement for us—it’s a long-term capability built deliberately and responsibly. Our goal is to weave intelligence into the very fabric of our operations, enabling quicker decisions, sharper insights, and stronger outcomes. This is about creating an organisation that is truly future-ready.”

Currently, PFL is working on 35 AI-led projects, of which eight have been successfully implemented. The company is committed to its AI-first vision, leveraging intelligent automation to drive accuracy, efficiency, and sustainable innovation across its operations.